Summary

Experience

1992–Present

• Collaborate with clients from concept to completion on branding, print, and web design projects
• Provide strategic guidance to define target audiences and align creative goals with budget constraints
• Design and produce logos, brand identities, e-commerce platforms, and websites
• Create digital and print marketing materials including brochures, flyers, ads, and posters
• Develop apparel designs and social media campaigns tailored to individual brand goals

2019–2025

• Designed and maintained Drupal web interfaces serving 1M+ monthly visitors, ensuring compliance with Section 508 and USWDS standards
• Created graphics and UX elements to enhance user journeys
• Produced graphic materials and coded HTML emails for web and print
• Managed high-volume web content using JIRA and standardized workflows
• Collaborated with UX designers, developers, and content strategists to deploy Drupal content
• Oversaw digital content entry and updates in Drupal
• Created and administered content workflows and performed QA to ensure accuracy and compliance
• Conducted user acceptance testing (UAT) and visual regression testing for styling, alignment, and functionality
• Led web content entry and document management using SharePoint
• Facilitated client training sessions and developed standard operating procedures (SOPs)
• Ensured Section 508 compliance and brand consistency across 1,500+ HTML pages and documents
• Designed, developed, and maintained a staff intranet and a searchable image database
• Performed routine site maintenance, including link repair, security scans, and content updates

2013–2019

• Created and managed web content in Drupal, maintaining brand consistency and accessibility standards

• Designed, built, and maintained NIDA’s employee intranet and internal image database

• Produced logos, brochures, publications, posters, and advertisements for both print and digital channels

• Developed data-driven infographics and visualizations to present complex information clearly

• Ensured all web and print materials met Section 508 compliance standards

1999–2013

• Created diverse print and digital materials—including branding assets, promotional collateral, and scientific graphics—tailored to government and healthcare audiences
• Designed slide decks and visual materials that conveyed scientific data to diverse audiences
• Provided technical support by troubleshooting software and hardware issues on Mac and PC systems for government clients

1997–1999

• Managed the Computer Services department in a fast-paced, high-volume retail environment
• Delivered timely design and print solutions while maintaining 110% customer satisfaction
• Exceeded monthly sales goals by coaching and motivating team performance
• Built a loyal customer base through consistent service and high-quality output

1995–1997

• Created customized graphic designs aligned with client specifications and brand goals
• Designed a 100+ page product and service catalog, showcasing layout and typographic skills
• Delivered tailored visual solutions that met client expectations and reinforced brand identity

Education

2020

1995

Tools & CMS

• Adobe Photoshop
• Adobe Illustrator
• Adobe InDesign
• Adobe Acrobat
• Adobe Dreamweaver
• Figma
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Teams
• Microsoft Outlook
• Zoom
• Nova
• Basecamp
• Jira
• Drupal
• WordPress
• SharePoint
• Mac OS

Honors & Awards

• 2019 NIH OD Honor Award
• 2018 NIDA Director’s Award of Merit
• 2016 Best Website or Electronic Communication for the Combined Federal Campaign (CFC) website
• 2016 Certificate of Appreciation for outstanding work for DHHS
• 2011 NIDA Director’s Award of Merit
• 2011 NIH Director’s Award
• 2010 Plain Language/Clean Communication Award

Activities & Societies

• Alpha Sigma Lambda Tau Chapter Honor Society
• The Honor Society of Phi Kappa Phi
• The National Society of Leadership and Success (Sigma Alpha Pi)
• American Institute of Graphic Arts (AIGA)